Consumer Protection Act


This learning programme is designed to create awareness of the Consumer Protection Act (CPA).

SKU: CONPROACT01 Categories: ,

The primary purpose of the CPA is to promote and advance the social and economic welfare of consumers. In essence, the Act intends to regulate the marketing of goods and services to consumers as well as the relationships, transactions and agreements between consumers, suppliers, producers, distributors, importers, retail providers and all intermediaries of goods and services.

The course will explain the importance and purpose of the Act and describe the various customer rights that fall under the Act. It will also explain the steps that must be taken to ensure compliance.